Since we are Sightholders of the DTC, we have been working hard on the implementation of the Best Practice Principles throughout the Group. Since 2005, we have had desktop reviews and on-site visits by the third party auditor SGS. In 2009 we had 4 minor infringements (INF)50.

Infringements of the BPP audits per country:

Main areas of improvement on BPP:

• Time registration for workers on contract (housekeeping and cantine)
• Refining evacuation plan including more fire alarm call points

Main areas of improvement on Wal-Mart:

• Chemicals: MSDS display in the wax setting department
• Waste storage area not marked
• Electrical safety: rubber matting recommended below electrical panel
• More frequent monitoring of waste water

All minor infringements have been followed up and corrective actions have been taken.